FAQ

How long do the microgreens keep?

Pre-cut microgreens will last about seven days in the fridge if they haven't been washed first. Wash only what you are going to eat right anyway. Wet or damp microgreens will not last nearly as long. 

Mini-trays will last a lot longer. The plants are still alive and they will keep growing as long as you give them some water. However, we recommend that you cut them within 5-7 days max of receiving them (they will last another week in the fridge). All of our plants are meant to be cut and eaten as microgreens. Once they start growing, their flavour may change and they will definitely be more "tough" to eat. 

Are your products organic?

Currently, we are not certified organic so we cannot use the term "organic" on our labeling. However, we follow many organic principles: we don't use pesticides or herbicides; we don't use fossil-fuel based fertilizers (in fact, we don't use any fertilizers); we don't use GMO seeds. 

I'm allergic/intolerant to XYZ.... 

We grow plants in the mustard family, legumes (peas, lentils, etc) and corn. While we do our best to avoid cross contamination, we cannot promise that our other products do not contain traces of these plants.

If you want to be part of our Salad Share subscription program and you have a mild issue with a specific plant, contact us first and we can discuss creating a custom salad for you. Again, please note that if you have a severe allergy, we cannot guarantee that our products do not contain any trace amounts of the allergen, therefore, we do not recommend that you buy from us. 

Can I recycle the plastic containers?

Our plastic containers are made from plant-based materials (as opposed to oil-based) and are actually designed to be put in city composters. Please note that these containers are not meant to be put in backyard bins because they take quite some time to degrade. 

Do you accept returns or refunds?

We do not accept returns on microgreens. If you have a problem with your order, please contact us immediately and we will discuss whether a refund is possible.

How do subscriptions work?

You pick the number of months that you would like to receive microgreens from us. Subscribing saves you the hassle of remembering to pay every week and it helps us to plan ahead better. Currently we offer one and three month subscriptions. 

At the end of your subscription period, you will be automatically billed for the next period. You will not be charged at this time, only an invoice will be sent to you. 

How do I cancel my subscription?

Once you have paid for your subscription, you cannot cancel it midway through. 

If you do not wish your subscription to automatically continue into the next month, please send us an email before the end of your subscription period. For example, if you have subscribed for a one month (four week) period, you can cancel until the day of your last delivery (the fourth one). Simply send us an email and we will take of it. 

Where do you deliver to?

We only offer delivery for our subscription service. Right now, we deliver to the West-Island of Montreal (see map). 

 

Where can I pickup my microgreens?

For orders other than our subscription service, you can meet us at our stall on the farmer's market in Valois (Pointe-Claire) to pick up your microgreens:

Every Saturday, from 10am to 2pm, we are at Marché Valois, in Pointe-Claire.

37 Avenue Donegani, Pointe-Claire Québec H9R 2V7

You can make your order until 8pm the day before the market.